Person or persons renting equipment (hereinafter called "RENTER") and Solstice Music International (hereinafter called "OWNER") must both come to an agreement with the following terms listed below before equipment can be allowed for rental.

Rule1

This contract states that the RENTER has agreed with the terms regarding the duration of equipment being rented for and rental charges for the equipment, which will be provided to the RENTER through a customer receipt.

Rule2

When equipment is being picked up, we ask the RENTER to provide a valid form of ID.

Rule3

Rental charges will be paid in full prior to the release of equipment to the RENTER. (Only applies for first-time customers (RENTER). An invoice will be sent to customers (RENTER) that have previous rental records.)

Rule4

For equipment rental cancellations, the RENTER is required to pay the OWNER a cancellation fee. (3 days before – 1 day before scheduled rental date 50%, day of scheduled rental date 100%.)

Rule5

For equipment returning after the scheduled return time, the RENTER is required to pay the OWNER a rental extension fee. (For every hour, 15% of the daily rate will be charged.)

Rule6

The RENTER will keep, use, and maintain the rented equipment in accordance with the manufacturer's and or the OWNER's instructions.

Rule7

The RENTER must take full responsibility and is liable to pay for any damages caused to the equipment due to negligence or improper use.

Rule8

The RENTER must take full responsibility and is liable to pay full compensation for loss of equipment or equipment that is damaged beyond repairs.

Rule9

The OWNER will not take any responsibility for injury, loss or damages caused by the RENTER's negligence or inability to handle the equipment.

Rule10

The OWNER shall provide a fully functional piece of equipment to the RENTER on the basis that the RENTER is capable of operating the equipment. The OWNER will not take responsibility for claims that are caused by the RENTER's inability to operate the equipment.

Rule11

If rented equipment fails to operate in accordance with the OWNER and or manufacturer's specifications and operation instructions, the RENTER must contact the OWNER.

Rule12

The OWNER shall refund the full rental fee for equipment that fails, if it cannot be replaced with an identical or similar piece of equipment.

Rule13

The OWNER will not accept any equipment failure claims made by the RENTER after the use of and return of the equipment.

Rule14

In the case when equipment is stolen, damaged or lost in a fire, the RENTER must file and present a police report to the OWNER.

Rule15

The RENTER will not lend, lease, or sell equipment to a third-party. The RENTER will not make any modifications to the equipment, self-maintenance or claim that the equipment is their legal possession.

Rule16

If equipment is returned significantly dirtier than when rented out, the RENTER must pay a cleaning fee. (Starting from 3,000yen)

Rule17

In the case when a claim does not fall under any of the rules stated above, the RENTER and OWNER must work in partnership to settle the claim.